Fields on Payment Method Details
Purpose: The following information displays on the Payment Method Details drawer.
• Payment Method (unlabeled field below the Payment Method Details title)
• The last four digits of the credit card number displays after the payment method description in parenthesis. For example: VISA (1234).
• The check number displays after the payment method description in parenthesis. For example: Check (12345).
• Issue Number: This field displays only if an issue number is defined for a credit card payment method.
• Start Date: This field displays only if a start date is defined for the payment method.
• Expiration Date: This field displays only if an expiration date is defined for the payment method and you have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature.
• Account Number: This field displays only for a check payment method.
• Routing Number: This field displays only for a check payment method.
• Check Number: This field display only for a check payment method.
• Hold Reason: If the order payment method status is Held, an attention icon displays to the left of the payment hold reason code and description. This field displays only when you advance to this drawer from the Order Summary page.
• Hold Until: This field displays only when you advance to this drawer from the Order Summary page.
• Deposit Created (Deposit Created Date)
• Deposit Amount to Date (Deposit to Date)
• Deposit Adjusted Amount
The tables displayed on this drawer depend on how you advanced to the drawer.
• When you advance to this drawer from the Order Summary page, the system displays the Transactions Table and the Activity Table.
• When you advance to this drawer from the Invoice page, the system displays the Payment Method Totals Table.
The transactions performed against the payment method. This table displays only if you advanced to the Payment Method Details drawer from the Order Summary page.
These transactions include:
• Authorization: The system displays any records in the Authorization History table associated with the order number and payment. The system processes an authorization against a card payment during online authorization or batch authorization processing.
• Authorization Reversal: The system displays any records in the Auth History SVC Reversal table associated with the order number and payment. The system processes an authorization reversal against a card payment when a cancellation amount is applied against the card or the card is deactivated and an open, unused authorization amount exists. Authorization reversals allow you to reimburse the card the amount that was initially charged against the card so the customer can use the amount to pay for future purchases.
• Approved authorization reversals have a Response and Approval Date.
• Declined authorization reversals have a Response, but a blank Approval Date.
• Deposit - Purchase: The system displays any records in the CC Deposit History table associated with the order number and payment whose Transaction Type is PURCH. The system processes a deposit against a card payment when you process deposits using the Submit Deposits (SDEP) menu option.
• Deposit - Return: The system displays any records in the CC Deposit History table associated with the order number and payment whose Transaction Type is RETURN.
Note: Refunds may be split across multiple deposits when the payment method is PayPal; however, details about the split are not displayed at this window. See Applying Refunds Against Multiple Capture Transaction IDs in the Classic View online help for a discussion.
Transactions display in descending Send Date order.
• Type (Payment Transaction Type)
• Status (Payment Transaction Status). If the Status is Authorized, the authorization date is indicated.
• Amount (Payment Transaction Amount). Negative for a return.
• Expiration: The date when the authorization expires. Included only when the Status is Authorization.
• Payment Processor Response: The Vendor Response 1.
• Address Verification Response, if any. The address verification response is blank for an authorization reversal transaction and deposit transaction.
• Card Verification Response: The Vendor Response 2.
• Sent Date (Payment Transaction Send Date): The send date is blank for authorization reversal transactions. A sent time is also included for an authorization.
• Authorization Request Identification: The Authorization Request ID, if any, received from the payment service, such as CyberSource.
The transactions performed against the payment method. This table displays only if you advanced to the Payment Method Details drawer from the Order Summary page.
• Activity: Possible activity types include:
• Credit Card Number Changed (A)
• Billing (B)
• Credit check (C)
• Deposit (D)
• Maintenance (M)
• Net (N)
• Reauthorization (R)
• User: The User ID of the user who performed the activity.
• Invoice: The invoice number is a link to the Invoice page.
• Date: The date and time when the activity took place.
• Note: A descriptive note about the activity. Depending on the type of activity, indicates:
• The amount of the deposit confirmed or of the created invoice
• The invoice number that was created
• The date selected as the deposit release date
The total charges for the invoice payment method. This table displays only if you advanced to the Payment Method Details drawer from the Invoice page.
These charges include:
• Merchandise Invoice Total (Merchandise)
• Merchandise Remaining Balance: The unpaid portion of the merchandise total.
• Shipping Invoice Total (Shipping)
• Shipping Remaining Balance: The unpaid portion of the shipping total.
• Additional Shipping Invoice Total (Additional Shipping)
• Additional Shipping Remaining Balance: The unpaid portion of the additional shipping total.
• Additional Charges Invoice Total
• Additional Charges Remaining Balance: The unpaid portion of the additional charges total.
• Personalization (Special Handling) Charge Invoice Total
• Personalization Remaining Balance: The unpaid portion of the personalization total.
• Tax Invoice Total. The total tax for the invoice payment method, including GST and PST, if any. It does not include hidden tax.
• GST: For the invoice payment method.
• PST: For the invoice payment method.
• Tax Remaining Balance: The unpaid portion of the tax total.
• Total Invoice Total: The total amount billed or credited for the invoice payment method, including all related merchandise, shipping, additional shipping, additional charges, personalization, and tax.
• Total Remaining Balance: The total unpaid portion for the invoice payment method, including merchandise, shipping, additional shipping, additional charges, personalization, and tax.
Below this table, the items charged to the payment method are displayed, including the amount charged for each.
For more information:
• Payment Method Details for an overview of the Payment Method Details drawer.
• Payment Method Details Options for step-by-step instructions on the actions you can perform on the Payment Method Details drawer.
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