Memberships in Error Report

Purpose: The GEN_ORDERS job generates this report if there are any standard customer memberships in error due to:

•         pay type information that is missing or incomplete

•         there are no items for the current rotation

Any discount-only standard memberships always appear on this report unless you specify membership types at the Generate Membership Orders Screen and exclude discount-only types. However, loyalty memberships are not included. See Loyalty Memberships for an overview.

Any customer memberships in active status, but which have only canceled detail lines, are listed on the report.

The GEN_ORDERS job does this level of checking before creating an order for the customer membership. There is an additional level of editing that takes place after order creation, which is documented in the Print Remote Order Errors Report.

How to print: Complete the Generate Membership Orders Screen.

For more information: See the  sample report    in PDF format.

Contents: 

•         release date used to select the memberships for generation

•         selected membership types, if any

•         for each membership in error:

•         status of the membership (Note: This will always be A, or active)

•         sold-to customer number

•         sold-to customer name

•         membership ID

•         sequence number of the customer membership (a membership has a sequence number greater than 1 if the same customer has more than one membership with the same membership ID)

•         next release date

Active Procedure Log

Purpose: The system generates this report if you attempt to submit a job when another instance of the job (such as membership generation job) is already active within your company. For example, the system generates this report when you select Generate Orders at the Generate Membership Orders Screen if a GEN_ORDERS job is already running.

For more information: See the  sample report    in PDF format.

Contents: 

•         Co # (Company number): The number identifying the company where the job was running when you attempted to run the same job.

•         User: The user who generated the job. This is the User from the Job Management (My Jobs) screen.

•         Job #: The Job ID from the Job Management (My Jobs) screen.

•         Date: From the Date on the Job Management (My Jobs) screen.

•         Time: From the Date on the Job Management (My Jobs) screen.

 

________________________________