Printing the Held Order Report (PHOR)

Purpose: Use this option to print the Held Order by Reason Code Report, which lists held orders in your company. You can restrict the report to a particular hold reason code, pay type, or ship via priority.

Quotes: This report does not include held quotes.

Option in Modern View: You can also generate this report by selecting Print Held Orders at the Manage Held Orders page in Modern View.

Print Held Orders Report Screen

How to display this screen: Enter PHOR in the Fast path field at the top of any menu, or select Print Held Orders Report from a menu.

Field

Description

Reason code

Optionally, enter the code identifying the reason why an order is on hold, or leave this field blank to include held orders regardless of reason.

Hold reason codes are defined in and validated against the Order Hold Reason Code table; see Establishing Order Hold Reason Codes (WOHR).

Note:  The Awaiting Credit Card Auth (CW) hold reason is not included on the report.

Alphanumeric, 2 positions; optional.

Pay type

Optionally, enter the code identifying the payment type used on the order, or leave this field blank to include held orders regardless of payment type.

Pay types codes are defined in and validated against the Pay Type table; see Working with Pay Types (WPAY).

Numeric, 2 positions; optional.

Ship via priority

Optionally, enter the code identifying the Priority (Ship via priority) assigned to the ship via on the order, or leave this field blank to include held orders regardless of ship via priority.

Numeric, 1 position; optional.

Completing this screen: Select Submit after completing any of the optional fields to submit the HELD_ORDS and HO_RPT jobs, which generate the Held Order by Reason Code Report.

 

________________________________