Accessible help

Fields on Edit Customer Information

Purpose: The following information displays on the Edit Customer (Sold-To) Information panel.

•         Customer Number

•         Prefix

•         First Name

•         Middle Initial

•         Last Name 

•         Suffix

•         Company Name 

•         Street Address (Lines 1-4)

•         Apartment/Suite

•         Country Code

•         Postal Code

•         City 

•         State/Province Code

•         Email Address

•         Email Opt-In Status

•         Phone Number: This field displays only if it has been selected for display in the Work with Contact Center (WWCC) menu option.

•         Mail (Receive Catalog Mailings)

•         Rent (Share Information with Other Companies)

•         Customer Class

For more information:

•         Edit Customer (Sold-To) Information for an overview of the Edit Customer (Sold-To) Information panel, including information on how customer information is synchronized with Customer Engagement.

•         Edit Customer (Sold-To) Information Options for step-by-step instructions on the actions you can perform on the Edit Customer (Sold-To) Information panel.

 

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