Accessible help

Fields on Messages

Purpose: The following information displays on the Messages page.

•         Messages Page Title

•         Order Notes Fields

•         Messages Fields

For more information:

•         Messages for an overview of the Messages page.

•         Messages Options for step-by-step instructions on the actions you can perform on the Messages page.

Messages Page Title

•         Order # (Order Number)

Order Notes Fields

•         Message Type: Set to Order Note.

•         Message: The contents of the note. If the note exceeds 60 positions, the system automatically splits the notes into two notes.

•         Date (Message Date): Date and time when the note was created or most recently updated.

•         User (Message User): The ID of the user who most created or most recently updated the note.

Messages Fields

For each ship-to on the order:

•         Customer Name

•         Order Ship-To Number

•         Message Type: Set to Gift, Pick Slip, Quote Form, or Refund Check.

•         Message: The contents of the message. If the original message exceeds 60 positions, the system automatically splits the message into two records.

•         Date (Message Date): Date and time when the message was created or most recently updated.

•         User (Message User): The ID of the user who most created or most recently updated the message.

 

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