Overview: Use the Customer Order List page to review orders placed by the specified sold-to customer. From this page, you can select an order for review and maintenance, as well as advancing to Order Entry.
How to display:
• Perform a customer search on the Search for Orders or Customers page when only one customer is found.
• Select a customer on the search results at the Search for Orders or Customers page.
• Click the Customer Summary Fields in the Order Summary Panel in order entry.
• Click the sold-to customer name and number at the Sold-To Panel of the Order Summary page.
• Select a customer on the Manage Held Orders page.
When you first advance to this page, customer orders display in descending order date (newest to oldest), and within order date, by descending order number sequence.
Lists available to display: The following lists are available from the Customer Order List page:
• Orders tab: Selected by default at this page when you select a customer.
• Items tab: Select this tab to display the Customer Items List.
• Purchase History tab: Select this tab to display the Customer Purchase History List. This information is provided by Customer Engagement, and the Purchase History tab is available only if the ORCE Customer Integration (L37) system control value is set to INTERACT.
• Loyalty tab: Select this tab to display the Customer Loyalty List. This tab is available only if the ORCE Customer Integration (L37) system control value is set to INTERACT, and the Use ORCE Loyalty (M06) system control value is selected.
For more information:
• Customer Order List Options for step-by-step instructions on the actions you can perform on the Customer Order List page.
• Fields on Customer Order List for a description of the fields on the Customer Order List page.
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