Fields on Edit Order Line

Purpose: The following information displays on the Edit Order Line panel.

•         Item Description (unlabeled field below the Edit Order Line title)

•         Item ID (unlabeled field to the right of the Item Description)

•         SKU Description (unlabeled field below the Item Description and Item ID)

•         Quantity Ordered (Order Line Quantity Ordered)

•         Cancel Reason: Required only if you change the Quantity Ordered to a lower quantity.

•         No Charge

•         Price (Order Line Price). To set the price to zero, select No Charge.

•         Price Override Reason

•         Offer

•         Coupon (Order Line Coupon): The Coupon field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Coupon Amount (Order Line Coupon Amount): The Coupon Amount field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Gift Wrap: The Gift Wrap field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Affect Inventory:

•         The Affect Inventory field is display-only if the item is a drop ship item.

•         The Affect Inventory field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         User Hold

•         Arrival Date: The Arrival Date field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Cancel Date: The Cancel Date field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Priority (Backorder Priority): The Priority field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Coordinate Group: The Coordinate Group field displays only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Ship Via: The Ship Via field is display-only if the item on the order line has partially shipped. If the item requires a ship via override, only valid ship vias for the item are available for selection. Also, only ship vias that are valid for the SCF of the shipping address are available for selection.

•         Recalculate Shipping:

•         The Recalculate Freight Default (F62) system control value controls the default setting of this field, but you can override this default.

•         The Recalculate Shipping field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.

•         Shipping:

•         The Shipping Charge field is display-only if:

•         The source code for the item does not use a line level freight method of Flat Rate/Item, Flat Rate/Quantity, Flat Rate/Item, or Weight, or

•         The item on the order line has partially shipped.

•         Warehouse: The Warehouse field displays in Contact Center only if it is selected for display in the Work with Contact Center (WWCC) menu option.

For more information:

•         Edit Order Line for an overview of the Edit Order Line panel.

•         Edit Order Line Options for step-by-step instructions on the actions you can perform on the Edit Order Line panel.

 

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