Purpose: You can perform the following actions on the Invoices page.
Invoice Actions:
• Select an Invoice for Review
Order Actions:
• Review or Work with Order Messages or Order Notes
• Review Refunds and Returns for the Order
For more information:
• Invoices for an overview of the Invoices page.
• Fields on Invoices for a description of the fields on the Invoices page.
The order receipt provides a single view of the shipments that have taken place for an order ship-to. The receipt does not list any activities that have reduced order totals, such as a return, an item entered with a negative quantity, or a credit applied after shipment; however, the current order totals listed on the receipt reflect these activities if they have occurred.
Select Print Order Receipt. The system displays a message indicating the order receipt has been printed. The Order Receipt is available to review and print on the Document Management (My Docs) screen in the Classic View of Order Management System.
Note:
• This option is available only if the Order Receipt Print Program (L46) system control value specifies a program and there are debit invoices currently displayed on the screen. The standard graphical program for printing order receipts is ORDERRECG. The standard non-graphical program for printing order receipts is ORDERREC.
• Selecting this option for a multi-recipient order generates a receipt for each ship-to that has had any shipments.
Select an Invoice link to advance to the Invoice page.
Note: You can have an Invoice page open for each invoice associated with an order.
You can sort on any column in the Invoices table by clicking on the column name. An arrow pointing up displays next to the field when the values for the field display in ascending sequence; an arrow pointing down displays next to the field when the values for the field display in descending sequence.
Invoices first display on this page in descending invoice date, ascending invoice number sequence.
The Invoices page displays the first 15 invoice records for the order.
The page provides an entry field below the Invoices panel with the message Type to filter. You can further refine the invoices displayed in the Invoices Table by entering one or more search terms found in any of the fields displayed in that table.
Example: Enter credit. The displayed invoices include only those with a Type of credit. Next, enter the description of a payment method. Displayed results are now further restricted to invoices that are both credit invoices and that used the entered payment method.
Matching records need to contain the search term, but do not need to start with the search term. For example, both 123.45 and 23.45 are matches for a search term of 23.
Filtering is across all results: The filtering is not restricted to the invoices displayed on the first page of results. For example, if the only invoice matching your entry is on the second page of results, this invoice is displayed.
Additional information on filtering:
• Only fields displayed at the Invoices Table are available for filtering. For example, you cannot filter based on the item number that was billed.
• Filtering is not case-sensitive. For example, you can enter credit or CREDIT to display credit invoices.
• To filter based on invoice date, include the date delimiters. For example, enter 8/27 rather than 827 to filter for an invoice that billed on August 27.
• You can filter based on numeric fields to display partial matches. For example, if you enter 123, all invoices that include 123 in the invoice number, invoice total, or last four positions of the payment method are included in the search results.
Removing a search term: Optionally, click the X next to a search term to remove it from the filter criteria.
In the page title banner, select the New Search option to advance to the Search for Orders or Customers page. The system clears all of the fields on this page so that you can enter new search criteria and perform a new search.
Select Order Summary at the top of the page to advance to the Order Summary page for the current order.
Select Order Activity at the top of the page to advance to the Order Activity page for the current order.
Review or Work with Order Messages or Order Notes
Select Message at the top of the page to advance to the Messages page for the current order.
Review Refunds and Returns for the Order
Select Returns/Refunds at the top of the page to advance to Returns/Refunds page.
Select Unlock Order or press CTRL + ALT + u to process any remaining order updates and unlock the order so that it available for maintenance by another user.
Note: This option displays only if you have locked the order in the current session; it does not display if another user has locked the order. In this case, you can use the Unlock Order option if you have the required authority.
For more information: See Maintaining an Order for more information about locking and unlocking an order.
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