Viewing the Action Log

This topic provides an overview of the action log and discusses how to review action history.

Page Name

Definition Name

Usage

Action Log Inquiry Page

IT_ACTN_INQ

Review a comprehensive history of actions executed from Manage Exceptions and Assets Not Reporting.

The Action Log provides a comprehensive audit trail for actions that are executed in the system from Manage Exceptions and Assets Not Reporting. The Action Log is an inquiry-only page that supports review of historical actions that cannot be modified. Actions that complete successfully will be stored in the Action Log. Actions that end completely in error will not be added to the action log. It is possible, however, for an action to end in success and failure. For example, when an action attempts to email more than one person, if one person has an email defined and one does not, then part of the actions completes, while part does not. In that case, a row would exist in the error log as well as the action log.

Use the Action Log Inquiry page (IT_ACTN_INQ) to review a comprehensive history of actions executed from Manage Exceptions and Assets Not Reporting.

Image: Action Log Inquiry page

This example illustrates the fields and controls on the Action Log Inquiry page. You can find definitions for the fields and controls later on this page.

Action Log Inquiry page

Field or Control

Definition

Serial ID

Click the Serial ID link to access the Printable view of Asset page.

Log

Click the Log icon to access the Asset Comment page. Enter relevant details. You can view these comments from the View Asset Log page.