Associating Notes and Attachments With Returned Material Headers and Lines

This section discusses how to associate note and attachments with RMA headers.

Page Name

Definition Name

Usage

RMA Header Notes/Attachments Page

RMA_HDR_NOTE

Associate notes and attachments with RMAs at the header level.

RMA Line Notes/Attachments (returned material authorization header notes and attachments) Page

RMA_LINE_NOTE

Associate notes and attachments with RMAs at the line level.

Use the RMA Header Notes/Attachments (returned material authorization header notes and attachments) page (RMA_HDR_NOTE) to associate notes and attachments with RMAs at the header level.

Header Attachments

Field or Control

Definition

Add

Click the Add button to browse for and add an attachment.

View

After you upload an attachment, click the View button to view it.

Attached File

After you upload an attachment, its name appears here.

Attachment Type

Enter the file type, and add a Description of the item that you're attaching.

Note: Attachment type is not a file extension, but a categorization of the attachment defined through system configuration.

Header Notes

Field or Control

Definition

Use Predefined Standard Note

Enable this option to attach a note already set up in the system on the Standard Notes page. Select a Standard Note Code from the available options and the rest of the fields established for the standard note code appear.

If this option is not checked, the note that is created is a unique note. Select a Note Type and enter the note in the Text field.

Documents to Print the Note On

For a custom note, you can select the Return Material Authorization.