Overriding RMA Address Information

This section lists common elements and lists the pages used to override RMA address information.

Page Name

Definition Name

Usage

RMA Header Return-From Address (returned material authorization header return from address) Page

RMA_ADDRSHP_HDR

Override the RMA return from address information at the RMA header level.

See RMA Form Page

RMA Sold-To Address (returned material authorization sold to address) Page

RMA_ADDRSLD

Change the RMA sold to address information.

See RMA Form Page

RMA Customer Address (returned material authorization customer address) Page

RMA_CUST_ADDR

View the address for the customer on the RMA.

See RMA Form Page

Customer Address Page

CUST_ADDRESS

View the address for the customer who returned the products.

RMA Line Return - From Address (returned material authorization line return from address) Page

RMA_ADDRSHP_LN

Change the RMA return from address at the line level.

Field or Control

Definition

Delete Address Override

If needed, you can subsequently reset the address, replacing the new address with the original from address by clicking the link to restore the original address.