Viewing PeopleSoft Process Monitor Performance

Select Performance to monitor PS Process Monitor performance. The PS Process Monitor performance page shows these metrics to help you monitor the status of submitted process requests:

Metric

Description

Success Count

The number of processes completed successfully in the last hour.

Fail Count

The number of processes failed in the last hour. These have a Run Status of "Error" or "No Success."

Run Count

The total number of processes run in the last hour.

Stuck Count

The number processes which have been the Run Status of "Processing" and meets the one of the criteria in the section below.

Not Posted Count

The number of processes with the Distribution Status "Not posted."

Posting For > 15 Minutes Count

The number of processes which have been in the Distribution Status of "Posting" for more than 15 minutes.

Pending Count

The number of processes which have the Run Status of "Queued" and have a Run Date and Time more than 30 minutes old.

Initiated But Pending Count

The number of processes which have the Run Status of "Initiated" and have a Run Date and Time more than 30 minutes old.

Unallocated Count

The number of processes which have the Run Status of "Queued" and have a Run Date and Time more than 30 minutes old and have not been assigned to any server yet.

Stuck Count Criteria

The system retrieves the last 10 succeeded processes that have the same process type.

Last Process Duration

Current Process Run duration

Tolerance After which to Generate Alert

For processes which are 1 minute or less.

X + 5 minutes

Wait for 5 more minutes before generating the alert.

For processes which are more than 1 minute but less than 60 minutes.

X + 15 min

Wait for 15 more minutes before generating the alert.

For processes which are more than 60 minutes but less than 120 minutes.

X + 20% of previous run time

Wait for 20% more minutes before generating the alert.

For processes which are more than 120 minutes

X + 10% of previous run time

Wait for 10% more minutes before generating the alert.

If there is no similar successful process found, the system generates an alert if it’s in "Processing" for more than 30 minutes.