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Insurance > Claims > Managing Claims

Managing Claims

Click a topic to see step-by-step procedures to do the following:

• Updating Record Details
• Linking Records to Your Selected Record
• Tracking Parent Claims

For additional procedures that are common to all records, see Working with Records.

NOTE: Company administrators can customize Oracle CRM On Demand in a variety of ways, such as changing the names of record types, fields, and options in picklists. So, the information you see might differ from the standard information described in the online help.

Also, depending on the access level that you have, you might not be able to perform all the procedures described in the preceding list.

Related Information

See the following topics for related claims information:

• Working with the Claims Homepage
• Claim Fields