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Configuring Integration Settings

The following table describes how to set up the Integrations Settings section in the Company Profile page in Oracle CRM On Demand.

NOTE: Some additional fields might be displayed if your company has certain features turned on.

Field

Description

Integration Event Enabled

If you are a new customer, the integration event functionality is automatically enabled. However, if you are an existing customer, the Oracle CRM On Demand integration event functionality must be configured by Customer Care and by your company administrator. Contact Customer Care to request support for Integration Event Administration and to specify the maximum total size of the integration event queues you require.

Web Services R16 Compatibility Mode

Controls whether Web services requests containing the Username and Password tokens are processed as stateless requests or as stateful requests as in Oracle CRM On Demand Release 16 and earlier. This check box is deselected by default for all new companies.

Import Blank Values in Multi Select Picklists

This setting determines whether a multi-select picklist field that contains a value on a record can be updated to a null value when the record is updated through an import operation.

By default, this check box and the corresponding check box in the Import Assistant are both deselected, and multi-select picklist fields cannot be updated to null values during an import operation. However, users can select the check box in the Import Assistant if they want to allow multi-select picklist fields to be updated to null values through an import operation.

If you select this check box on the company profile, then the corresponding check box on the Import Assistant is also automatically selected, and multi-select picklist fields can be updated to null values through an import operation. Users can deselect the check box in the Import Assistant if they do not want to allow multi-select picklist fields to be updated with null values through an import operation.

Enable Workflow

If your company has been set up to allow workflow, this setting is displayed. This setting can be activated once you have created the workflow conditions you want to deploy.

Include Weblink URL in Export Files

This setting determines the default value of the Include Weblink URL in Export Files check box in the Export Assistant or in the Export List page.

The behavior of this setting is as follows:

  • If this check box is selected, then the Include Weblink URL in Export Files check box is selected by default in the Export Assistant or on the Export List page. When performing an export, this value specifies that URLs are included in the exported CSV file.
  • If this check box is not selected, then the Include Weblink URL in Export Files check box is not selected by default in the Export Assistant or on the Export List page. When performing an export, this value specifies that URLs are excluded in the exported CSV file.

    NOTE: When performing each export, the user can choose to select or deselect the Include Weblink URL in Export Files check box.

     


Published 6/21/2021 Copyright © 2005, 2021, Oracle and/or its affiliates. Legal Notices.