Print      Open PDF Version of Online Help

Partner Relationship Management and High Tech > Applications > Managing Applications > Recalling Applications

Recalling Applications

As an application goes through the approval chain, a partner can recall the application.

Before you begin. The application must have the submission status of Submitted and the approval status of Pending Approval.

To recall applications

1. Select the application that you want to recall from the All Applications section on the Applications Homepage.

   For information on selecting applications, see Finding Records.

2. On the Application Detail page, click the Edit button.
3. On the Application Edit page, select Recalled from the Submission Status field. Then click Save.

   When you change the submission status to Recalled, the following occurs:

   • The approver status is reset to blank.
   • A workflow rule creates a new task to track the approval action if the workflow rule has been configured.
   • A workflow rule sends appropriate email notifications if it has been configured to send emails.