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Partner Relationship Management and High Tech > Special Pricing Requests > Managing Special Pricing Requests > Recalling Special Pricing Requests

Recalling Special Pricing Requests

After a special pricing request has been submitted for approval and before it has been approved, you can recall the request. After you recall successfully the special pricing request, you can continue updating it and resubmit it for approval.

Before you begin. The special pricing request must have a submission status of Submitted and an approval status of Pending Approval.

To recall special pricing requests

1. Select the special pricing request (listed in the All Special Pricing Requests section on the Special Pricing Request homepage) that you want to recall.

   For information on selecting special pricing requests, see Finding Records.

2. On the Special Pricing Request Detail page, click the Edit button.
3. On the Special Pricing Request Edit page, select Recalled from the Submission Status field.
4. Click Save.

   When you change the submission status to Recalled, the following occurs:

   • The approval status is reset as blank.
   • A workflow rule creates a new task to track the action.
   • A workflow rule sends the appropriate email notifications.

You can now update the special pricing request and resubmit it. For more information on submitting special pricing requests, see Submitting Special Pricing Requests for Approval.