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Partner Relationship Management and High Tech > Special Pricing Requests > Managing Special Pricing Requests > Rejecting Claims for Special Pricing Requests

Rejecting Claims for Special Pricing Requests

As a special pricing claim goes through the approval chain, an approver can reject it.

Before you begin. The special pricing request claim must have a claim status of Submitted.

To reject a claim for a special pricing request

1. Select the special pricing request for which you want to reject a claim from the All Special Pricing Requests section on the Special Pricing Request homepage.

   For information on selecting special pricing requests, see Finding Records.

2. On the Special Pricing Request Detail page, click the Edit button.
3. On the Special Pricing Request Edit page, select Claim Denied from the Claim Status field.
4. Click Save.

   When you change the claim status to Claim Denied and click Save, the following occurs: a workflow rule sends the appropriate email notifications.