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Analytics > Designing an Analysis > Getting Started with Analytics > Selecting Subject Areas > Account Contacts Real-Time Reporting Subject Area

Account Contacts Real-Time Reporting Subject Area

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

This subject area allows the reporting of the many-to-many relationship between accounts and contacts. You can use it to report on all contacts associated with an account or a contact that is shared by multiple accounts. You cannot use this subject area to report on accounts that are not associated with any contact, or to report on contacts that are not linked to an account.

Relationship Type

Many-to-many

Dimensions

This subject area has the following dimensions:

• Account
• Contact

Metrics

• Account Contact Metrics
  • Number (#) of Account Contacts

Usage Notes

The Account and Contact dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level.