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Account Team Real-Time Reporting Subject AreaAvailabilityThis subject area is available in all editions of Oracle CRM On Demand. Business PurposeThis subject area allows the reporting of the many-to-many relationship between accounts and team users. Because it is possible to associate an account with various team members in Oracle CRM On Demand, you can use this subject area to create a list of all team members associated with an account or all accounts where a user is added as a team member. You cannot use this subject area to report on accounts not associated with any user or to report on users not linked to an account. Relationship TypeMany-to-many DimensionsThis subject area has the following dimensions:
Metrics
Usage NotesThe Account dimension includes a Book hierarchy, which enables you to analyze metrics and related attributes at any level. In the Account Team Optimized Custom Fields folder for the Account Team dimension, the first five custom fields (that is, the first five fields that were created) of each of the following field types are available:
In the Account Team Optimized Custom Metrics folder, the first five custom fields (that is, the first five fields that were created) of each of the following field types are available as metrics:
Data Visibility. This subject area always uses the Team Visibility mode, regardless of which settings are defined in your profile or in the company profile. For that reason, you can always report on all the accounts where you are either the owner or a team member. |
Published 6/21/2021 | Copyright © 2005, 2021, Oracle and/or its affiliates. Legal Notices. |