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Analytics > Designing an Analysis > Getting Started with Analytics > Selecting Subject Areas > Contact Relationships Real-Time Reporting Subject Area

Contact Relationships Real-Time Reporting Subject Area

Availability

This subject area is available in all editions of Oracle CRM On Demand.

Business Purpose

The Contact Relationship Reporting subject area provides the ability to analyze contact relationships. You can analyze contact relationships by account, contact, and related contact.

Relationship Type

Many-to-many

Dimensions

This subject area has the following dimensions:

• Account
• Contact
• Owned By User
• Related Contact

Metrics

• Contact Metrics
  • Number (#) of Contacts

Usage Notes

The Account and Contact dimensions include a Book hierarchy, which enables you to analyze metrics and related attributes at any level.

The Contact Relationships subject area reports on the many-to-many relationships between the relationships of contacts with other contacts. You cannot use it to report on the many-to-many relationships between accounts and contacts. For many-to-many relationships between accounts and contacts, use the Account Contact Historical Analytics subject area.