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Configuring Company Work Week and Calendar Settings

The following table describes how to set up the Company Work Week and Calendar Settings section in the Company Profile page in Oracle CRM On Demand.

NOTE: Some additional fields might be displayed if your company has certain features turned on.

Field

Description

Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Select a check box for each business day in your calendar work week. You must select at least one check box.

Display Events in Calendar

When this setting is selected, Oracle CRM On Demand automatically creates an associated appointment record for every event record created. The users with access to the Event record type can view their event’s associated appointments in the Oracle CRM On Demand calendar. Updates to the events or appointments are kept synchronized. For more information about event and appointment synchronization, see About Event and Appointment Synchronization.

If this setting is never selected, then only appointments that have not been automatically created when an event was created are displayed in the Calendar section and Oracle CRM On Demand does not automatically create an associated appointment for any new events.

However, if your administrator selects this setting for a period of time and then chooses to deselect this setting, then any existing automatically-created appointments will remain. When an event is updated, Oracle CRM On Demand continues to synchronize with the event’s associated appointment. If the event is deleted, then the appointment is also deleted.

NOTE: If this setting is enabled, then an additional event appointment record is created in the database for each event record created. This impacts performance when importing events due to the additional records created. Additionally, if this setting is enabled, then an additional event team record is created in the database for each user added to the event appointment. This impacts performance when importing appointment users (when the import file has event appointments) due to the additional records created.

Calendar Week Starts On

This field displays the day that is shown by default as the first day of the week in the calendar views for all users and in the date selectors where users select values for date fields in Oracle CRM On Demand. By default, Sunday is selected. You can select a different start day for the week.

Users can also override the company setting for the start day of the week by selecting a different day in their calendar settings.

Business Hours Start Time

Enter a time at which your business day starts. The time format can vary depending on your country’s locale.

Business Hours End Time

Enter a time at which your business day ends. The time format can vary depending on your country’s locale.

Activity Notification

This setting determines whether users can receive activity notifications. It can have the following values:

  • None. Users do not receive notifications unless they override this setting in the Default Calendar Settings page. This is the default setting.
  • Email. Users receive notifications by email unless they override this setting in the Default Calendar Settings page.
  • Pop-up Reminder: Users receive notifications in a pop-up window unless they override this setting in the Default Calendar Settings page.
  • Email and Pop-up Reminder: Users receive notifications by email and in a pop-up window unless they override this setting in the Default Calendar Settings page.

Users navigate to the Default Calendar Settings page by clicking My Setup, Calendar Settings, and then Default Calendar view.


Published 6/21/2021 Copyright © 2005, 2021, Oracle and/or its affiliates. Legal Notices.