Suspense Refund Number

Transactions that refund suspense monies can be configured to automatically generate a suspense refund number when processed in OIPA. This number is fully configurable, and is generated via a dynamic field with the Identifier <DataType>. Through the use of its <Parts><Part> sub-elements (with “SEQUENCE”, or “VALUE” attributes), the suspense refund number has the capability to contain Prefix, Sequential Value and Suffix components.

Saving the Suspense Refund Number

Once generated, the suspense refund number may be passed to a variety of destinations, such as screens, spawned activities, field tables, etc., through the use of available CopyTo..., MaintainSuspense, GenerateSuspense, AddSuspense and other such rules or elements.

Note: The Suspense Refund Prototype demonstrates how configuration is used to pass the automatically generated suspense refund number to screens in OIPA.

Using Suspense Refund Number in Searches

Suspense refund number fields may be used as search criteria in various search screens (Policy Search, Suspense Search, Disbursement Search, Client Search, etc…).

A field must be configured on any screen that needs to support a suspense refund number search. For example, the Disbursement and Suspense Search screens containing the following XML configuration will display a field that allows the user to search for suspense or disbursement records containing a specific suspense refund number.

Field for Suspense Refund Number

Suspense Refund Number Field in OIPA