DuplicateCase
The DuplicateCase business rule provides the ability to stop users from entering cases with the same case name and/or case number as an existing case record in the database. In OIPA, the Case number and Application number are found on the Case screen. Both fields are user-entered, except when AutomaticPolicyNumber settings are in place to generate the policy number, which would disable the Policy Number field on the screen. When entries are made in these fixed fields, the system can determine if there are already existing entries in the database with the same Case number and/or Case name. DuplicateCase is overridable at the company and plan levels.
| Element/Tag | Attribute | Definition | Element/Attribute Value and Description |
|---|---|---|---|
|
<DuplicateCase> |
|
Required element: The opening and closing tags of the CaseSearchScreen business rule. |
|
| <Restriction> |
|
Required element: Opening and closing tag of the Restriction section. |
Error: The system will generate an error message, which will prevent further processing of the case. Warning: The system will generate a warning, but processing will not be affected. |
| TYPE | Defines the type of output the system will generate when the Case number, the Case name or both are duplicated. | ||
| <CaseNumber> |
Optional element: Restricts duplicate Case numbers when set to Yes. Default is "No". |
Yes: Duplicate case numbers are restricted. If a duplicate case number is entered, then the system will return an error or warning, depending on configuration. No: Duplicate case numbers are not restricted. If this element is not configured then the default value shall prevail. |
|
| <CaseName> |
Optional element: Restricts duplicate case names when set to Yes. |
Yes: Duplicate case names are restricted. If a duplicate case name is entered, then the system will return an error or warning, depending on configuration. No: Duplicate case names are not restricted. |
XML Schema
<DuplicateCase>
<Restriction TYPE="[Error|Warning]">
<CaseNumber>[Yes|No]</CaseNumber>
</Restriction>
<Restriction TYPE="[Error|Warning]">
<CaseName>[Yes|No]</CaseName>
</Restriction>
</DuplicateCase>