Preface

This document provides instructions on how to install the Oracle Hospitality Cruise Shipboard Property Management System (SPMS).

Audience

This document is for technical personnel, programmers, installers, application specialist, and users of SPMS.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Table -1 Revision History

Date Description of Change

September 2021

Initial publication.

March 2022

Added a note to section SPMS Platform for High Availability (HA).

May 2022

Added topic Working with Invalid SPMS Encryption Key.

July 2022

Made minor grammatical changes.

November 2022

Removed references to SPMS v19.1

January 2023

Added steps to SPMS .NET Web Server Installation Steps

July 2023

–Updated the content for Cruise Property Management System section

–Added topic Applying Cruise Property Management Patch 20.2.x Upgrade