Punch List Item Business Process

Use the Punch List Item business process to track the list of punch list items identified for the project. Items can be either directly entered or created via the Owner Walk Through.

Characteristics

This is a Project-level business process with a workflow, provided in the system template.

Record Statuses

Canceled

terminal status

Closed

terminal status

Contractor_Review

non-terminal status

Disputed

non-terminal status

Open

non-terminal status

Owner_Review

non-terminal status

Workflow

The default workflow for the Punch List Item business process is set up in a certain way; however, it may be used differently by your organization. Typically, a user with the necessary permissions can create the record and either move it directly to the end step or send it to others for review or approval. The recipients in the second step can approve or reject the record or send it on to others.

Related Processes

The Punch List Item business process might create the following business processes: Not applicable

The Punch List Item business process might be created by the following business processes: Owner Walk Through

Creating a Punch List Item Record

Create a Punch List Item record by navigating to Project Closeout / Punch List Item on the Project/Shell tab, or from the Tasks log on the Home tab or relevant Project/Shell tab. Act on an existing Punch List Item task that has been assigned to you from the Tasks log.

Complete the Punch List Item form and attach related documents, if needed. After completing the form, click Send and select an action in the Workflow Actions list to determine the next step in the workflow. Click Send to route the form to the next assignee.

Note: You must enter a value in all required fields (*) before you can save the form.

  1. Go to your Project tab and switch to User mode.
  2. In the left Navigator, select Project Closeout, and then select Punch List Item.
  3. On the Punch List item page, click Create. Refer to the tables below to complete the form. You can click Save at any time to save a draft version of the form. Draft versions are stored under Drafts.
  4. To add attachments, click Attach Files on the Attachments tab.
  5. After completing the form, click Send.
  6. On the Workflow Action Details tab, select who should receive this Punch List Item.
    • If permitted, you can add users to the CC list. These users will receive a notification about this Punch List Item but are not assigned a task.
    • If permitted, you can adjust task due dates for all users, or set individual task due dates for each assignee.
  7. Click Send.
  8. In the Notification window, review the content and click OK.

    The record moves to the next step in the workflow.

Completing the Punch List Item Form

Key Information

Key information about this Punch List Item

Field Name

Access

Description

Standard Issues

Editable

The list of common issues.

Master Section

Editable

Indicates the category of the defect (main section).

Title

Required

Enter a title.

Priority

Editable

Priority of the punch list item

Type

Editable

The item-type for the Punch List line item.

Area

Editable

The area, from a list of physical areas, related to this project or building.

Contract

Editable

The contract that is a reference to this record.

Assigned To

Required

User assigned to the Punch List line items.

Company

Read-Only

This field displays the company of the user assigned to the Punch List line items.

Punch List Item Creator

Required

Name of the person who initiated this Punch List Item

Punch List Item Reviewer

Required

Name of the person who will review this Punch List Item after it is resolved or if it is disputed

Problem

Information about the issue identified by this item

Field Name

Access

Description

Detailed Description

Editable

The detailed information about the short-description field. The field size can be expanded.

Issue Thumbnail

Editable

Thumbnail showing the issue. If you must include a high-resolution image (or multiple images, videos, and so on), use the Attachment feature.

Key Dates

Key date information for this Punch List Item

Field Name

Access

Description

Due Date

Editable

Target completion date for this record. A default duration has been set by your administrator but can be overridden here for this record.

Resolution

Details on how the issue has been resolved

Field Name

Access

Description

Brief Summary of Actions Taken

Editable

Brief description of the actions taken

Resolution Thumbnail

Editable

Thumbnail showing the resolved issue. If you must include a high-resolution image (or multiple images, videos, and so on), use the Attachment feature.

Location

Location of the Punch List Item. This can be completed by selecting an Area, by adding your current location (on mobile), or by choosing an area on a map.

Field Name

Access

Description

Tier 1 - Area Group Reference

Read-Only

Tier 1 of the area location

Tier 2 - Area Group Reference

Read-Only

Tier 2 of the area location

Tier 3 - Area Group Reference

Read-Only

Tier 3 of the area location

Tier 4 - Area Group Reference

Read-Only

Tier 4 of the area location

Tier 5 - Area Group Reference

Read-Only

Tier 5 of the area location

Latitude

Editable

The latitude of an area

Longitude

Editable

The longitude of an area

Record Information

System information about this record

Field Name

Access

Description

Record Number

Read-Only

System-assigned record number

Status

Read-Only

Record status for a workflow BP record is based on the workflow action preceding the current workflow step.

Creator

Read-Only

Creator of this record

Creation Date

Read-Only

Date that the record was created

Record Last Update Date

Read-Only

Date that the record was last updated

Business Process Record URL

Read-Only

A shareable link to this record, for anyone with the necessary permissions

Project Number

Read-Only

Unique Project Number

Project Name

Read-Only

Name of the project

Additional Information

The Punch List Item Additional Information block is reserved for future use by your organization.

Field Name

Access

Description

Punch List Date and Time Picker UDF 1

Disabled

Reserved for future use by your organization

Punch List Date and Time Picker UDF 2

Disabled

Reserved for future use by your organization

Punch List Currency Amount UDF 1

Disabled

Reserved for future use by your organization

Punch List Currency Amount UDF 2

Disabled

Reserved for future use by your organization

Punch List Date Only Picker UDF 1

Disabled

Reserved for future use by your organization

Punch List Date Only Picker UDF 2

Disabled

Reserved for future use by your organization

Punch List Decimal UDF 1

Disabled

Reserved for future use by your organization

Punch List Decimal UDF 2

Disabled

Reserved for future use by your organization

Punch List Picker UDF 1

Disabled

Reserved for future use by your organization

Punch List Picker UDF 2

Disabled

Reserved for future use by your organization

Additional Notes

The Punch List Item Additional Notes block is reserved for future use by your organization.

Field Name

Access

Description

Punch List Text 255 UDF 1

Disabled

Reserved for future use by your organization

Punch List Text 255 UDF 2

Disabled

Reserved for future use by your organization

Punch List Text 255 UDF 3

Disabled

Reserved for future use by your organization

Punch List Text 255 UDF 4

Disabled

Reserved for future use by your organization

Punch List Long Text UDF 1

Disabled

Reserved for future use by your organization

Punch List Long Text UDF 2

Disabled

Reserved for future use by your organization



Last Published Monday, April 14, 2025