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User Data Repository Alarms, KPIs, and Measurements
Release 12.4
E82598-01
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CATransDscrdStaleErrRsp

Measurement ID
9833
Measurement Group
ComAgent Exception
Measurement Type
Simple
Measurement Dimension
Arrayed (by Service ID)
Description
Number of times that an error response was discarded because it contained a valid correlation ID value but its originating server was not the last server to which the request was sent.
Collection Interval
30 min
Peg Condition
ComAgent receives an error response stack event that has a correlation ID for an existing pending transaction record but that is originated from a different server than to which the request was last sent. This measurement indicates that one or more servers are responding with errors to requests after the local ComAgent has retransmitted the requests to other destination servers. This could occur due to:
  • Network problems result in intermittent loss of communication between servers.
  • Server overload results in delayed responses
Measurement Scope
Server

Recovery

  1. Use Main Menu > Communication Agent > Maintenance > Routed Services Status and Main Menu > Communication Agent > Maintenance > Connection Status to check the status of the far-end servers and look for signs of overload.
  2. It is recommended to contact My Oracle Support for assistance.