13162 - xgSDM Ud Bind Request Failed
- Alarm Type:
- UDR
- Description:
- This event in generated each time a bind response is received on an LDAP connection which indicates a general failure.
- Severity:
- Info
- Instance:
- Connection ID
- HA Score:
- Normal
- Auto Clear Seconds:
- N/A
- OID:
- xgSDMUdBindRequestTimeout
Recovery:
- Verify that the Ud client is attempting to connect to an active Ud server.
- Verify that the LDAP connection details configured on the GUI page are correct.
- Also verify the connectivity from the NO servers the host/port details specified; ensure a TCP/IP connection can be established from each NO to each specified LDAP host/port. Check:
- Host/port details for each primary, secondary, and tertiary connection
- LDAP bind type (Anonymous, Unauthenticated, or Authenticated)
- LDAP bind credentials used in the bind request:
- LDAP authentication DN
- LDAP authentication password
- Verify connectivity from the NO servers the host/port details specified; ensure a TCP/IP connection can be established from each NO to each specified LDAP host/port.