EvTrCnxFail

Measurement ID

9404

Measurement Group

Transport Exception

Measurement Type

Simple

Measurement Dimension

Arrayed (per Transport)

Description

• The number of times the SCTP connection attempt failed on the transport. This includes only unsuccessful attempts to connect/accept SCTP connections. It does not include failure of established connections.
• The number of times open attempt on UDP socket in Listen Mode failed on the Transport.

Collection Interval

30 min

Peg Condition

• Each time an SCTP connect attempt fails
• Each time an UDP open attempt in Listen mode fails
• Each time an SCTP open attempt in Listen mode fails

Measurement Scope

NE, Server

Recovery

1. If all is well, this measurement should have a zero value. A non-zero value indicates that the MP server has attempted to connect to the Peer IP Address at least once and failed to establish the SCTP connection.
2. Otherwise:
   1. Transport status can be viewed at Main Menu > Transport Manager > Maintenance > Transport.
   2. Look in the event history at Main Menu > Alarms & Events > View History Event 19402 - Failed to connect Transport, which provides more details as to the actual cause of the failure.
   3. Verify that the Adjacent Node that represents the far-end of the association is configured with the correct IP address at Main Menu > Transport Manager > Configuration > Adjacent Node.
   4. Verify that the remote port configured at Main Menu > Transport Manager > Configuration > Transport for the association correctly identifies the port that the Adjacent Node is listening on for SCTP connections.
   5. Verify the IP network connectivity between the MP server and the Adjacent Node.
   6. If the SG must be configured to connect to the MP server's IP address and port, verify that the SG configuration matches the association configuration at Main Menu > Transport Manager > Configuration > Transport.
   7. It is recommended to contact My Oracle Support for assistance if needed.