32347 - The hwmgmtcliStatus daemon needs intervention

Alarm Group:

PLAT

Description:

This alarms indicates the hwmgmtcliStatus daemon is not running or is not responding.

Severity:

Major

Instance:

May include AlarmLocation, AlarmId, AlarmState, AlarmSeverity, and bindVarNamesValueStr

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

tpdHWMGMTCLIProblem

Alarm ID:

TKSPLATMA47

Recovery:

1. Run syscheck in verbose mode.
2. Verify the firmware is up to date for the server, if not up to date upgrade firmware, and re-run syscheck in verbose mode.
3. Determine if the hwmgmtd process is running. If not running verify that it was not administratively stopped.
   • Running "service hwmgmtd status" should produce output indicating that the process is running.
   • If not running, attempt to start process "service hwmgmtd status".
4. Determine if the TKLChwmgmtcli process is running. If not running verify that it was not administratively stopped.
   • Running "status TKLChwmgmtcli" should produce output indicating that the process is running.
   • If not running, attempt to start process "start TKLChwmgmtcli".
5. Verify that there are no hwmgmt error messages in /var/log/messages. If there are this could indicate that the Oracle utility is hung. If hwmgmtd process is hung, proceed with next step.
6. It is recommended to contact unresolvable-reference.htm#GUID-DD0927BD-FD0B-4CEB-86E9-98A33C12D4E0 and provide the system health check output.