22350 - Fixed Connection Alarm Aggregation Threshold

Alarm Group:

DIAM

Description:

This alarm occurs when there are a critical number of fixed connection alarms for the DA-MP.

Note:

The alarm thresholds are configurable using the Alarm Threshold Options tab on Diameter > Configuration > System Options.

Severity:

Major, Critical

Note:

The Critical threshold may be disabled by setting the Critical Threshold to zero using the Alarm Threshold Options tab on Diameter > Configuration > System Options.

Instance:

<DA-MP-Hostname>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterConnUnavailableThresholdReachedNotify

Recovery:

1. Navigate to Main Menu > Diameter > Maintenance > Connection to monitor Fixed Connection status.
2. Confirm the peer connection configuration (protocol, remote/local IP address, remote/local port) matches the local connection configuration.
3. Confirm the connection’s transport protocol and/or port are not being blocked by a network firewall or other ACL in the network path.
4. Verify the peers in the Route List are not under maintenance.
5. Navigate to Diameter > Configuration > System Options to check the Alarm Threshold Options setting. Modify the value if it is set too low.
6. It is recommended to contact My Oracle Support for assistance.