19802 - Communication Agent Connection Remotely Blocked

Alarm Group:

CAF

Description:

This alarm indicates that one or more Communication Agent connections have been administratively blocked at a remote server connected to the server, and this is generally done as part of a maintenance procedure. A connection that is blocked cannot be used by applications to communicate with other servers, and so this alarm may indicate that applications are unable to communicate with their expected set of peers.

Note:

It is normal to have this alarm if the connection is in the Blocked administrative state on the far-side of the connection.

Severity:

Minor

Instance:

N/A

Note:

This alarm is cleared when:

Locally UNBLOCKed: An Admin Action to locally UNBLOCK the service connection and no other connection is locally blocked.
Deleted: The MP Server/Connection is deleted.
Failed: The Connection is terminated, due to Admin Disable action or Heartbeat failure or remote end initiated disconnection or any other reason.

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

cAFConnRemoteBlockedNotify

Recovery:

Use Main Menu > Alarms & Events > View History to find additional information about the alarm.

The information can be found by locating the row with a sequence number that matches the active alarm sequence number and viewing the Additional Info column.
Check the event history logs at Main Menu > Alarms & Events > View History for additional Communication Agent events or alarms from this MP server.
Use Main Menu > Communication Agent > Maintenance > Connection Status to determine which connections on the server have abnormal status.
If the expected set of connections is locally blocked, then no further action is necessary.
To remove a the local block condition for a connection, use the Main Menu > Communication Agent > Maintenance > Connection Status screen and click Enable button for the connection.
It is recommended to contact unresolvable-reference.htm#GUID-DD0927BD-FD0B-4CEB-86E9-98A33C12D4E0 for assistance.