19805 - Communication Agent Failed To Align Connection

Alarm Group:

CAF

Description:

The Communication Agent failed to align connection. This alarm indicates that Communication Agent has established one or more transport connections with servers that are running incompatible versions of software, and so Communication Agent is unable to complete the alignment of the connection. A connection that fails alignment cannot be used by applications to communicate with other servers, and so this alarm may indicate that applications are unable to communicate with their expected set of peers.

Severity:

Major

Instance:

N/A

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

cAFConnAlignFailedNotify

Recovery:

1. If the connection administrative action is set to ‘disable’, the alarm is cleared. No further action is necessary.
2. Check the event history logs at Main Menu > Alarms & Events > View History for additional Communication Agent events or alarms from this MP server.
3. Find additional information for the alarm in Main Menu > Alarms & Events > View History by locating the row with a sequence number that matches the active alarm sequence number and viewing the Additional Info column.
4. Check the event history logs at Main Menu > Alarms & Events > View History for additional Communication Agent events or alarms from this MP server.
5. Check Main Menu > Communication Agent > Maintenance > Connection Status to determine which connections on the server have abnormal status.

   For each connection reporting 'Aligning' connection status, determine the servers that are endpoints, and verify that the correct software is installed on each server. If incorrect software is present, then server maintenance may be required.

6. It is recommended to contact My Oracle Support for assistance.