TxLongTimeoutPtrListEmpty

Measurement ID

10296

Measurement Group

Diameter Ingress Transaction Exception

Measurement Type

Simple

Measurement Dimension

Single

Description

The number of ingress Diameter Request messages that were discarded because no Long Timeout PTR Buffers were available.

Collection Interval

5 min

Peg Condition

When any DRL thread within the Diameter Process needs to allocate a Long Timeout PTR Buffer from the Long Timeout PTR Buffer Pool and the number of allocated Long Timeout PTRs from a Long Timeout PTR Buffer Pool is less than the maximum configured capacity of Long Timeout PTR Buffers then:

• A Long Timeout PTR Buffer shall be allocated from the Long Timeout PTR Buffer Pool
• The count for the number of allocated Long Timeout PTRs from a Long Timeout PTR Buffer Pool shall be incremented by one.

Measurement Scope

Server Group

Recovery

1. If both the peak and average measurements for multiple MPs within a Network Element are consistently near the recommended maximum engineered capacity of an MP when the Ingress Message Rate and/or Diameter Process CPU Utilization measurements are below the recommended maximum engineered capacity of an MP, then a network (IP or Diameter) problem may exist. Looking at these measurements on a time of day basis may provide additional insight into potential network problems.
2. If the peak and average for an individual MP is significantly different than other MPs in the same Network Element then an MP-specific software problem may exist (e.g., a buffer pool leak).
3. If the problem persists, it is recommended to contact My Oracle Support.