19826 - Communication Agent Connection Congested
- Alarm Group:
- CAF
- Description:
- This alarm indicates Communication Agent is experiencing congestion in communication between two servers and this can be caused by a server becoming overloaded or by network problems between two servers.
- Severity:
- Major
- Instance:
- N/A
- HA Score:
- Normal
- Auto Clear Seconds:
- 0 (zero)
- OID:
- cAFConnCongestedNotify
Recovery:
- Navigate to to find additional information for the alarm by locating the row with a sequence number that matches the active alarm sequence number and viewing the Additional Info column.
- Navigate to to check the event history logs for additional Communication Agent events or alarms from this MP server.
- Navigate to to determine which connections on the server have abnormal status.
- If the Remote MP Overload Level (OL) > 0 then determine why the remote server is congested.
- Verify the remote server is not under maintenance.
- Examine the remote's CPU utilization.
- If the problem persists, it is recommended to contact My Oracle Support for assistance.