My Oracle Support
is your initial point of contact for all product support and training needs. A
representative at
Customer Access Support
can assist you with
My Oracle Support
registration.
Call the
Customer Access Support
main number at 1-800-223-1711 (toll-free in the US), or call the Oracle Support
hotline for your local country from the list at
http://www.oracle.com/us/support/contact/index.html.
When calling, make the selections in the sequence shown below on the Support
telephone menu:
- Select
2 for New Service Request
- Select
3 for Hardware, Networking and
Solaris Operating System Support
- Select one of the following options:
- For Technical issues such as creating a new
Service Request (SR), Select
1
- For Non-technical issues such as registration or
assistance with MOS, Select
2
You will be connected to a live agent who can assist you
with
My Oracle Support
registration and opening a support ticket.
My Oracle Support
is available 24 hours a day, 7 days a week, 365 days a year.