1. Configuration Guide for Oracle CRM On Demand Financial Services Edition
  2. Activity Type

Activity Type

The following table shows an example configuration for cascading picklists for Activity Type and its corresponding Call Result in Oracle CRM On Demand.

Table Activity Type Cascading Picklists

Parent Picklist Value Related Picklist Value

Area

Type

Birthday Call

  • No Reach

  • Appointment

  • Stay in Touch

  • Dead File

Review Call

  • No Reach

  • Appointment

  • Stay in Touch

  • Dead File

Referral Call

  • No Reach

  • Appointment

  • Stay in Touch

  • Dead File