1. Connected Mobile Sales Administration Guide
  2. Configuring Offline Mode

Configuring Offline Mode

Offline mode enables users to access records when they do not have network connectivity. Offline mode is disabled by default, but can be enabled through the Application Composer. The following types of records can be cached (both list and detail page records) and read in Offline mode if this mode is turned on:

  • Account

  • Address

  • Appointment

  • Business Plan

  • Calendar

  • Contact

  • Custom Objects 01-15

  • Household

  • Interest

  • Lead

  • Note

  • Opportunity

  • Product

  • Product Category

  • Revenue

  • Service Request

  • Task

  • Team

  • User

The quantity of records that can be cached in the client device depends on the individual device’s storage. Oracle CRM On Demand Connected Mobile Sales stores a maximum of 50 MB, but if the device does not have 50 MB available, Oracle CRM On Demand Connected Mobile Sales works within the device’s storage limitations to store as much as the device allows. To configure Offline mode, use the following procedure.

Note: For end user information on Offline mode see About Offline Mode. For additional end user tasks to be competed after Offline mode has been configured, see Activating Offline Mode, and for iOS users only, see Installing the iOS Oracle Enable Offline Profile.

To configure Offline mode in Application Composer

  1. In Application Composer, navigate to the Application Customization tab, Advanced, and then Options.

  2. In the Options pane, select or deselect the Allow Offline Mode check box.

  3. Close your Web browser.