Privileges for Oracle CRM On Demand Connected Mobile Sales

To work in Oracle CRM On Demand Connected Mobile Sales your account must have specific privileges enabled in Oracle CRM On Demand. The following information lists these privileges. Privileges are granted in Step 4 of Role Management. For information on granting privileges and user roles, see Oracle CRM On Demand Online Help.

Table Privileges for Oracle CRM On Demand Connected Mobile Sales

User Type Privilege Name Category Description

Admin, User

Connected Mobile Sales Access

Desktop/Mobile

Enables users to connect to Oracle CRM On Demand from Oracle CRM On Demand Connected Mobile Sales on supported devices.

Admin

Connected Mobile Sales Application Composer Access

Desktop/Mobile

Enables access to the Application Composer.

Admin

Manage Connected Mobile Access

Desktop/Mobile

Users (usually administrators) who have been granted this privilege can grant the Connected Mobile Sales Access and Connected Mobile Sales Application Composer Access privileges to other roles.

Admin, User

Enable Web Services Access

Integration: Web services

The users’ accounts must have this privilege enabled so they can send Web service requests.

User

Manage Addresses

CRM

Required for proximity searching on the user device.

User

Maps Integration

Integration: Maps

Required for proximity searching on the user device.

If the privileges in the preceding table are not available to you, contact Oracle CRM On Demand Customer Support.

In addition to the privileges in the preceding table, a user who wants to use proximity searching must also have the Address Location record type access (Step 2 in Role Management).

After changing access profile and role privileges, clear the Application Composer cache. For more information, see Clearing the Cache.