1. Web Services On Demand Guide
  2. Supported Client Name Characters and Usage

Supported Client Name Characters and Usage

The <ClientName> value passed in the SOAP header is validated by Oracle CRM On Demand. The following characters are supported in the <ClientName> value:

  • UnicodeLetterOrDigit characters, that is, the set of Unicode characters identified as either a letter or a digit

  • Spaces

  • Commas

Any value passed in through the <ClientName> parameter that contains characters other than those specified above is not accepted by Oracle CRM On Demand. The request is still processed however, and the value Invalid Client Name is displayed in the Web Services Utilization page. The <ClientName> value is restricted to 100 characters; for any value longer than 100 characters, Invalid Client Name is displayed in the Web Services Utilization page.

It is also recommended that the following convention be used when specifying the <ClientName> value:

[Developer], [Client Name]

For example, an application developed by XYZ Consulting called Account Synchronization Utility can use the following:

XYZ Consulting, Account Synchronization Utility

This allows the customer to track not only which application has sent a request but also who to contact if an issue is discovered.