Internationalization (Email Notifications)

When the system generates an email notification, the language used for that email is based on the recipient's Preferences.

Email notifications for scheduled User-Defined Reports (UDRs), Gates, and so forth, have two components:

Text
Attachments

If a Business Process (BP) email notification contains an attachment with the record information, then the Custom Strings and number formatting in the attachment is according to the Preferences.

If a scheduled UDR is sent as a part of an email attachment, the language in the PDF attachment is according to the Preferences of the UDR owner; however, the email text content is according to the recipient's User Preferences.

When a UDR is generated manually and saved by a User, the language in the PDF attachment is according to the Preferences of the User who generated, or ran, the UDR.

If a scheduled job such as Project Gates, where the "Auto-email as PDF attachment to users and groups" option is selected, the language in the PDF attachment is according to the User Preferences of the creator of the job (Project Gates creator).

When a manual refresh of the Gates is requested, the language in the PDF attachment is according to the Preferences of the User who requested the refresh.

See Also