Customizing Email Content

Just like the subject line, you can also customize the email content of task notifications.

The Content node contains a table of email types and preferred languages. You can configure email subject line in multiple languages as set in the Company Preferences. The language that is set to "Active" in the Internationalization node is the only language displayed in the right pane.

To Customize the Email Content

  1. Click Configuration > Business Process > select a Business Process name from the right pane > select Customize Email > Content.
  2. Click Create.
  3. In the window that appears, select the tab for the preferred language.
  4. Enter a Name for the email content template.
  5. Type the content for the email in the box below. Select data elements to include in the email as needed.

    Note: The <DE Label> is displayed if the selected data element does not hold a value in the runtime.

  6. Click Save.

The language column in the Email Content log shows the total size of the email content.


Last Published Monday, August 28, 2023