Reactivating Users
When a Partner Company participates in a project or shell, the Partner Company becomes a Member Company in that project or shell, and the Partner Company users that are added to the project or shell become the Member Company users.
Notes:
- Project and shell access is limited to users (including Sponsor Company users or Member Company users) who are chosen for the project or shell and permissions are configurable for each company.
- These processes apply to the proxy users.
Go to the Company Workspace tab (Admin mode). From the left Navigator, click User Administration > Partner Users, and open a user to open the Edit User window. In this window:
- If you (the administrator) deactivate a Partner Company user from a project or shell that the Partner company was associated with and later decide to reactivate the Partner Company user for that project or shell, the status of that Partner Company user changes to what it was prior to the deactivation of that Partner Company user.
- If you (the administrator) remove a Partner Company from a project or shell and later decided to re-add the Partner Company to that project or shell, the status of the Partner Company users changes to what it was prior to the removal of the Partner Company. In this scenario, the administrator has to manually activate the Partner Company user at the company level (global), and the system automatically changes the status of the Partner Company user to what it was prior to the removal, or deactivation.
Important Information about Reactivating Users
When you deactivate the Partner Company users who are active in a project or shell and later activate the same users, the system reverts the status of the users to "Active" or whatever the user's status was prior to the deactivation.
When you deactivate a Partner Company, in Company Workspace, the system removes the Partner Company that exists as a Member Company (in a project or shell). If you deactivate a Member Company from the list of Partner Company, in the Company Workspace, the system removes the Member Company from all associated projects or shells and sets all Member Company users as "Inactive." When you reactivate the Member Company, at the company level, the system adds the Member Company to all previously associated projects and shells.
If a Partner Company is a member of a project or shell, but the Partner Company users are all set as "Inactive" in that project or shell, when you (the administrator) decide to reactivate the Partner Company users at the company level, the status of the Partner Company users at the shell level will remain as "Inactive."
When there are limited licenses available in the system, you need to deactivate the Member Company users at company-level. In this case, the Partner Company users are deactivated automatically.
You can reactivate a deactivated Member Company at company-level (Company Workspace tab).
Exceeding License Limit
Example
If you have three licenses, but you have added or activated five users, the system assigns the three licenses that you had to the first three users (most recent users) that you added or activated.
Last Published Saturday, July 13, 2024