19250 - SS7 Process CPU Utilization
- Alarm Group:
- SS7
- Description:
- The SS7 process, which is responsible for handling all SS7 traffic, is approaching or exceeding its engineered traffic handling capacity.
- Severity:
- Minor, Major, or Critical as shown in the GUI under
- Instance:
- N/A
- HA Score:
- Normal
- Auto Clear Seconds:
- This alarm does not autoclear.
- OID:
- awpss7Ss7ProcessCpuUtilizationNotify
Recovery:
- If one or more MPs in a server site have failed, the traffic will be distributed among the remaining MPs in the server site. You can monitor MP server status from .
- The misconfiguration of STP routing may result in too much traffic being distributed to the MP. You can monitor the ingress traffic rate of each MP from . Each MP in the server site should be receiving approximately the same ingress transaction per second.
- There may be an insufficient number of MPs configured to handle the network traffic load. You can monitor the ingress traffic rate of each MP from . If all MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.
- The SS7 process may be experiencing problems. You monitor the alarm log from .
- If the problem persists, it is recommended to contact My Oracle Support if further assistance is needed.