25510 - Multiple DA-MP Leader Detected Alarm

Alarm Group:

DIAM

Description:

This alarm occurs when multiple active DA-MP leaders have been detected.

Severity:

Critical

Instance:

<NetworkElement>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterMultipleDaMpLeadersDetectedNotify

Cause:

The alarm #25510 raises:

• When more than one DA-MP report themselves as Leader.
• When DSR process is running on all DA-MPs and ComAgent Connection is down between two or more DA-MP's.

The alarm clears when maintenance leader reports a single active DA-MP leader.

Diagnostic Information:

• This alarm is raised against the Network Element when multiple DA-MPs report themselves as Leader.
• Examine the alarm log from Main Menu > Alarms & Events on Active SOAM Server.
• When this alarm is raised Existing IPFE Connection, Route List, and Peer Node alarms will be cleared.
• New IPFE Connection, Route List, and Peer Node alarms are suppressed.

Recovery:

1. Verify the MP operational status of the DA-MP from the Diameter, and then Maintenance, and then DA-MP active SOAM screen.
   1. Verify the # Peer MPs Unavailable column displays 0 for each DA-MP server.
   2. Verify all DA-MP servers are available in individual DA-MP server tabs on the Diameter, and then Maintenance, and then DA-MP active SOAM screen.
   3. Verify ComAgent inter-MP connections (auto) are in the InService state on the Communication Agent, and then Maintenance, and then Connection Status screen.
2. If the problem persists, it is recommended to contact My Oracle Support for assistance.