Unlocking Your Account

If you forget your P6 password and exceed the number of attempts allowed to log in, the system will lock your account.

You can request a reset code that will be emailed to the account associated with your P6 user. After your account is unlocked, P6 will prompt you to change your password.

To unlock your account:

  1. On the login screen, click the Unlock Account/Forgot Password link.
  2. In the Unlock Account and Reset Password dialog box:
    1. In the Username field, type your username.
    2. Click Next.
  3. Check your email for the one-time code.
  4. In the Unlock Account and Reset Password dialog box:
    1. In the One Time Code field, type the one-time code you received.
    2. Click Next.
    3. In the Password field, type a new password.
    4. In the Confirm Password field, re-type the new password.
    5. Click Save, then click Close.

Tips

Related Topics

About My Preferences

Customizing My Preferences Global Preferences

Customizing My Preferences View Preferences

Changing Your Own Password



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Last Published Thursday, July 25, 2024