To unlock your account:
- On the login screen, click the Unlock Account/Forgot Password link.
- In the Unlock Account and Reset Password dialog box:
- In the Username field, type your username.
- Click Next.
- Check your email for the one-time code.
- In the Unlock Account and Reset Password dialog box:
- In the One Time Code field, type the one-time code you received.
- Click Next.
- In the Password field, type a new password.
- In the Confirm Password field, re-type the new password.
- Click Save, then click Close.
Tips
- Even if your account has not yet been locked, you can follow these steps to reset your password using the Forgot Password? link on the login page.
- Check your email's spam folder if you do not receive the one-time code.
- You cannot change passwords if P6 EPPM is running in LDAP or SSO authentication mode. If you are unable to unlock your account, contact your system administrator.