Use the BPM and P6 EPPM Web Services log viewers to troubleshoot problems if they arise and check for known issues with BPM.
Note: As a general rule when troubleshooting workflow failures, first check the BPM diagnostics to determine at what point in the process the workflow failed. If the failure is related to retrieving data from P6, then you should check the P6 EPPM Web Services logs. Also be sure to check the P6 Help and other documentation for both P6 and BPM.