19823 - Communication Agent Routed Service Using Low-Priority Connection Group

Alarm Group:

CAF

Description:

Communication Agent routed service is routing traffic using a connection group that has a lower-priority than another connection group.

Severity:

Major

Instance:

<ServiceName>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

cAFRSUsingLowPriConnGrpNotify

Recovery:

1. Use Communication Agent, and then Maintenance, and then Routed Service Status to view the connection groups and connections associated with the Routed Service.
2. Use Communication Agent, and then Maintenance, and then Connection Status to view the reasons why connections are unavailable.
3. Use Status & Manage, and then Server to confirm that the far-end servers have an application state of enabled, and that their subsystems are operating normally.

   It is possible that this alarm results from conditions at the far-end servers connected to the server that asserted this alarm.

4. It is recommended to contact My Oracle Support for assistance.