19826 - Communication Agent Connection Congested
- Alarm Group:
- CAF
- Description:
- This alarm indicates Communication Agent is experiencing congestion in communication between two servers and this can be caused by a server becoming overloaded or by network problems between two servers.
- Severity:
- Major
- Instance:
- N/A
- HA Score:
- Normal
- Auto Clear Seconds:
- 0 (zero)
- OID:
- cAFConnCongestedNotify
- Cause:
-
- A connection becomes congested, that is congestion level (CL) increases from ConnCL0 to either ConnCL1, ConnCL2, or ConnCL3. If a connection becomes congested, and there is another congested connection, then update the connection count and re-assert the alarm.
- A connection becomes uncongested, that is congestion level (CL) decreases to ConnCL0, and there is another congested connection. Update the connection count and re-assert the alarm.
Overload can be due to:
- TCP connection has higher latency or error rate, then connection is getting into congestion state
- Far-end server is receiving traffic at higher rate (may be from other servers). This triggers ComAgent congestion on far-end side.
- Application process CPU on far-end is above normal.
- Diagnostic Information:
- N/A.
Recovery:
- Navigate to to find additional information for the alarm by locating the row with a sequence number that matches the active alarm sequence number and viewing the Additional Info column.
- Navigate to server. to check the event history logs for additional Communication Agent events or alarms from this MP
- Navigate to server have abnormal status. to determine which connections on the
- If the Remote MP Overload Level (OL) > 0 then
determine why the remote
server
is congested.
- Verify the remote server is not under maintenance.
- Examine the remote's CPU utilization.
- If the problem persists, it is recommended to contact My Oracle Support for assistance.