1. Alarms and KPIs Guide
  2. Alarms and Events
  3. Communication Agent, ComAgent (19420-19909)
  4. 19832 - Communication Agent Reliable Transaction Failed

19832 - Communication Agent Reliable Transaction Failed

Event Type:
CAF
Description:
Failed transaction between servers result from normal maintenance actions, overload conditions, software failures, or equipment failures.
Severity:
Info
Instance:
<ServiceName>, <RemoteIP> |<null>
  • If serviceID is InvalidServiceID, then <ServiceName> is “EventTransfer”.
  • If <ServiceName> is “EventTransfer”, then include <RemoteIP>.
  • If serviceID is unknown, then <ServiceName> is null.
HA Score:
Normal
Throttle Seconds:
10
OID:
cAFEventComAgtTransFailedNotify

Recovery:

  1. Use Communication Agent, and then Maintenance, and then Connection Status to determine if the local server is unable to communicate with another server or if servers have become overloaded.
  2. Check the server’s KPIs and the Communication Agent, and then Maintenance, and then Connection Status to trouble-shoot the cause of server overload.
  3. Check the Communication Agent, and then Maintenance, and then HA Status that corresponds to the ServiceID in the event instance to trouble-shoot the operation of the service.
  4. If the event cannot be explained by maintenance actions, it is recommended to contact My Oracle Support for assistance.